FAQs

FREQUENTLY ASKED QUESTIONS

Have questions? We’re happy to help! Get answers to our most frequently asked
questions about the View at The Palm below.

• Tickets

  • Do I need a ticket to visit The View at The Palm?

    Yes! Tickets are required for everyone visiting The View at The Palm except for children aged 4 and below who can visit for free. Timed-entry tickets are required. Buy your tickets here.

  • How much do tickets cost?

    Ticket prices can be viewed here. All rates are inclusive of 5% VAT.

  • What’s included in the ticket price?

    The general ticket includes a journey of immersive experiences leading to the exhibition area where you can learn about the history and story behind Palm Jumeirah, then finally, leading to the spectacular observation deck.
    All tickets to the View at the Palm include:
    
    Self-Tour, exhibit area, immersive.
    theater and access to viewing deck.
    

  • Can I make a group booking?

    Yes! Group bookings are available at The View at the Palm. Please email us through: sales@palmexperience.com to inquire about our exclusive group tours or visit our group tours page here.

  • Can I make a school tour booking?

    Yes! School tours are available at The View at The Palm. Please email us through: sales@palmexperience.com to inquire about our exclusive school tours or visit our school tours page here.

  • Can I make a media visit booking?

    Yes. The view at the palm welcomes visits by journalists, bloggers and social media influencers. Applications for press passes must be submitted and approved in advance of arrival. The minimum advance booking time is 3 business days. Please send your media visit applications to: sales@palmexperience.com

• PLAN YOUR VISIT

  • Where is The View at The Palm located?

    The View at The Palm is a public observation deck towering 240 meters above Palm Jumeirah, on the 52nd floor of The Palm Tower and directly connected to Nakheel Mall.

  • How Can I Get to the View at The Palm?

    The View at The Palm is directly connected to Nakheel Mall Rooftop, level 2. Find our location here.

  • What are The View at The Palm Opening Hours?

    Sunday - Wednesday: 10:00 AM to 11:00 PM (Last entry at 10:00 PM)
    Thursday – Saturday: 10:00 AM to 12:00 AM (Last entry at 11:00 PM)

  • What if I arrive earlier than my entry time?

    Entry at The View at The Palm is as per the ticket time. If you arrive early, you can spend some time at Nakheel Mall.

• Is The View at The Palm taking any safety measures due to coronavirus concerns?

  • Is The View at The Palm taking any safety measures due to coronavirus concerns?

    The safety of our visitors and staff is our highest priority. We have implemented a number of rigorous measures in alignment with government protocols, including temperature checks and screenings at all entrances, 24-hour sanitization and social distancing policies. Click here for safety guidelines and procedures.